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Workhorse Service Information

Posted: Wed Apr 27, 2016 5:01 am
by Tim Martin
We here at our shop are getting more "Workhorse" vehicles to work on. This has made access to service information necessary. I am not able to see it on PrDemand and am wondering where I need to go to be able to get access to service info as well as parts and labor estimator?

Re: Workhorse Service Information

Posted: Wed Apr 27, 2016 5:27 am
by timbre4
If it is an occasional request, our product support can help you out once in a while. If it's more of a regular thing look at TruckSeries information here: http://mitchell1.com/truckseries/

This is a set of modules, pick which ones you need:
Repair & Diagnostic
TruckLabor (Estimator)
We have not identified a real heavy truck parts catalog

Re: Workhorse Service Information

Posted: Wed Apr 27, 2016 7:24 am
by Tim Martin
Is the Workhorse series step vans for sure covered in the medium and or heavy duty truck subscription? Is subjects like driveline diagnostics, air conditioning, and electrical wiring schematics covered there?

Re: Workhorse Service Information

Posted: Wed Apr 27, 2016 7:56 am
by Silky7
Tim,

I've asked your area sales rep (Robert) to follow up with you. He can demo the available products for you to see if they'll meet your needs.

Re: Workhorse Service Information

Posted: Wed Apr 27, 2016 10:25 am
by timbre4
From the Medium Truck Senior Editor:
“We have full coverage (including what is requested below) for 1999-2005 only at this time. We also have limited engine & wiring info for 2006-2010.”

Re: Workhorse Service Information

Posted: Wed Apr 27, 2016 11:04 am
by Tim Martin
Silky7 wrote:Tim,

I've asked your area sales rep (Robert) to follow up with you. He can demo the available products for you to see if they'll meet your needs.
Thanks for doing that. He called me about an hour ago.

His response is very typical of the MOD Team. Fast turn around time, courteous, friendly, and knowledgable of the product he represents.

Re: Workhorse Service Information

Posted: Wed Apr 27, 2016 11:06 am
by Tim Martin
timbre4 wrote:From the Medium Truck Senior Editor:
“We have full coverage (including what is requested below) for 1999-2005 only at this time. We also have limited engine & wiring info for 2006-2010.”
I need estimator and service info for a 2007 model. What are my options other than the dealer?