Mobile Manager Allows Duplicate VIN
- ricmorin
- 5K Holy Smokes Contributor
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Mobile Manager Allows Duplicate VIN
Decoded a VIN with Mobile Manager today. Decoded fine with no issues or warnings. As I was working on the vehicle, a sense of deja vu came over me. I've worked on this vehicle before. I went into Manager and discovered that there were 2 identical VIN's for this customer, an existing one and the one I just decoded.
VIN's are unique and under no circumstances should a duplicate be allowed. Manager had a similar issue and I had to stop decoding VIN's until fixed.
We get a lot of unregistered vehicles so using plate numbers is not an option.
VIN's are unique and under no circumstances should a duplicate be allowed. Manager had a similar issue and I had to stop decoding VIN's until fixed.
We get a lot of unregistered vehicles so using plate numbers is not an option.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Re: Mobile Manager Allows Duplicate VIN
Good catch!!!
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
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Re: Mobile Manager Allows Duplicate VIN
Gentlemen.
Looking onto this issue, I did duplicate it by approaching the vehicle as if I was entering a new vehicle. Decoded the VIN and started a new estimate on the tablet.
In manager found the VIN entered twice. as you did.
Are these steps similar to what you did?
Looking onto this issue, I did duplicate it by approaching the vehicle as if I was entering a new vehicle. Decoded the VIN and started a new estimate on the tablet.
In manager found the VIN entered twice. as you did.
Are these steps similar to what you did?
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
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- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
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Re: Mobile Manager Allows Duplicate VIN
That's close. I did not START an Estimate with MM, but there was one ready for me. It was reported as a new vehicle, which I decoded and I was not alerted that the VIN was already in the database.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
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- Joined: Wed Sep 07, 2016 11:21 am
- Location: Southampton Pa.
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Re: Mobile Manager Allows Duplicate VIN
Got it. Thanks.
A little more research later showed that a few shops have seen this. It has been put into development for a fix.
A fleet situation also.
A little more research later showed that a few shops have seen this. It has been put into development for a fix.
A fleet situation also.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5950
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
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Re: Mobile Manager Allows Duplicate VIN
Also discovered that if I decode with MM using the plate it will also allow a duplicate VIN. Not good.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
- Posts: 425
- Joined: Wed Sep 07, 2016 11:21 am
- Location: Southampton Pa.
- Contact:
Re: Mobile Manager Allows Duplicate VIN
Got it and submitting it.
Thanks
Thanks
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5950
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
- Contact:
Re: Mobile Manager Allows Duplicate VIN
Checking in to see where we stand on this. Any word on a fix? We do a ton of work for other shops and most of these vehicles aren't registered when we first see them.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
- Posts: 425
- Joined: Wed Sep 07, 2016 11:21 am
- Location: Southampton Pa.
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Re: Mobile Manager Allows Duplicate VIN
I'll check.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Re: Mobile Manager Allows Duplicate VIN
We are still experiencing this issue with MM allowing duplicate VINS. Creates cluster and time consuming work to correct on Manager side. Obviously still no update from development.
- ricmorin
- 5K Holy Smokes Contributor
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- Joined: Mon Jul 25, 2005 10:11 am
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Re: Mobile Manager Allows Duplicate VIN
I could've sworn I saw this as a fix on the latest release. I even commented on it to my SA. Now when I look it's not there? What gives Bolt On?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
- Posts: 425
- Joined: Wed Sep 07, 2016 11:21 am
- Location: Southampton Pa.
- Contact:
Re: Mobile Manager Allows Duplicate VIN
There was a fix released but did not completely solve the problem.
Looking into it again.
Looking into it again.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5950
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
- Contact:
Re: Mobile Manager Allows Duplicate VIN
Any updates?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
- Posts: 425
- Joined: Wed Sep 07, 2016 11:21 am
- Location: Southampton Pa.
- Contact:
Re: Mobile Manager Allows Duplicate VIN
Not that I am aware. Will check.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/