Part Number Handling
- ricmorin
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Part Number Handling
Based on my experience it would appear the Mobile Manager cannot handle multiple instances of the same part number. In Manager, when such a condition exists, you get a window to choose from. In MM all you get is the first instance. Is this a known condition and will it be addressed in the future?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
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Re: Part Number Handling
I'm not sure I am understanding you.
Are you saying that if I put part A1 into MM it will not let me put A1 in again?
If you have multiple A1s, quantity is being used like 5 A1s?
Sorry. Just want to know exactly what I need to know.
Are you saying that if I put part A1 into MM it will not let me put A1 in again?
If you have multiple A1s, quantity is being used like 5 A1s?
Sorry. Just want to know exactly what I need to know.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
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Re: Part Number Handling
I have part number 7440 in my system 4 times. They all have different line codes. When I add this part using Manager, I am asked by dialog window which one I want. When I add this part using MM, I get the first part in line without reference to the other three.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
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Re: Part Number Handling
Ric,
Thanks for that, I now understand.
But why enter the same part number four times to represent four different parts? That seems to be were the issue starts.
My method would be to add another digit to the number. Looking at your example BELT would be G7440, lamp - W7440.....[Second thought BELT would be B7440, lamp L7440]
Approximately how many duplicate part numbers do you have?
Seeing that the Mitchell screen, that you pictured, pops up asking about the a duplicate part number, I figure that their may be a common issue with this.
I'll in put it with the cursor request too.
Because of the extra window, I think that this will require some reasonable programming. I don't know.
Thanks again for the input.
Thanks for that, I now understand.
But why enter the same part number four times to represent four different parts? That seems to be were the issue starts.
My method would be to add another digit to the number. Looking at your example BELT would be G7440, lamp - W7440.....[Second thought BELT would be B7440, lamp L7440]
Approximately how many duplicate part numbers do you have?
Seeing that the Mitchell screen, that you pictured, pops up asking about the a duplicate part number, I figure that their may be a common issue with this.
I'll in put it with the cursor request too.
Because of the extra window, I think that this will require some reasonable programming. I don't know.
Thanks again for the input.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
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Re: Part Number Handling
John,
These parts represent 4 different items. In order to get these from their respective vendors electronically the part numbers must be exact, as does the line code. Changing the part number is not an option. Mobile Manager should be able to handle this like Manager SE does.
When dealing with 15 electronic vendors, there are going to be duplicates. This is a fact of business in this day and age. How our software handles this condition defines the top players. I've always considered Bolt On as a top player.
Thank you for the consideration.
These parts represent 4 different items. In order to get these from their respective vendors electronically the part numbers must be exact, as does the line code. Changing the part number is not an option. Mobile Manager should be able to handle this like Manager SE does.
When dealing with 15 electronic vendors, there are going to be duplicates. This is a fact of business in this day and age. How our software handles this condition defines the top players. I've always considered Bolt On as a top player.
Thank you for the consideration.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
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Re: Part Number Handling
Ric,
When I see the whole story it makes sense. I'll put it in the suggestion box as I have your other requests and wait for programming to see what they can do.
Thanks
When I see the whole story it makes sense. I'll put it in the suggestion box as I have your other requests and wait for programming to see what they can do.
Thanks
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
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Re: Part Number Handling
Thanks. I'll try to be clearer in the future.
BTW, the most recent update is awesome. Great job.
BTW, the most recent update is awesome. Great job.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
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Re: Part Number Handling
Thanks.
Sometimes can be a bit dense.
Sometimes can be a bit dense.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
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Re: Part Number Handling
Any word on an update for this? Any time we have multiple iterations of a part we're unable to use Mobile Manager for entry.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
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Re: Part Number Handling
Ric,
I will check and let you know.
I will check and let you know.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- Auto Repair Coach
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Re: Part Number Handling
Ric,
Sorry for the delay in getting back to you.
Looks like I dropped the ball on this request way back when you asked for it. I didn't enter it or did not complete entering it.
I entered it today and went back to the programmer and let him know so hopefully it will be done sooner than later.
I am sorry for not getting this done originally.
Sorry for the delay in getting back to you.
Looks like I dropped the ball on this request way back when you asked for it. I didn't enter it or did not complete entering it.
I entered it today and went back to the programmer and let him know so hopefully it will be done sooner than later.
I am sorry for not getting this done originally.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
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- Joined: Mon Jul 25, 2005 10:11 am
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Re: Part Number Handling
No problem. It's not like this issue is a deal breaker, but I'm sure you'll agree that Mobile Manager should handle parts as well as Manager SE does.
Thanks for your support.
Thanks for your support.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
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Re: Part Number Handling
Thanks.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
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Re: Part Number Handling
While we are on the subject, I discovered another issue today.....
When scanning a part using Mobile Manager, users are unable to enter a fraction of a part. If I sell a half a quart of oil and I scan the number, the program will not let me enter anything less than one.
When scanning a part using Mobile Manager, users are unable to enter a fraction of a part. If I sell a half a quart of oil and I scan the number, the program will not let me enter anything less than one.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
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Re: Part Number Handling
Wow. So simple, so needed. Adding this now.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
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Re: Part Number Handling
Workaround for now is enter the whole number then go back and edit.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
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Re: Part Number Handling
Got it.
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
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- Joined: Mon Jul 25, 2005 10:11 am
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Re: Part Number Handling
Any word on the duplicate part number issue?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
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Re: Part Number Handling
It's still in for being dealt with but has not been as of yet..
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5968
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
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Re: Part Number Handling
You can add another issue while you're at it. In addition to the duplicate part numbers and poor handling of fractional scanned parts, it appears that Mobile Manager cannot handle alternate part numbers when linked to several parts. Really?
If I have an alternate part number that links to several stocking parts, Manager provides me a list to choose from. Mobile Manager just chooses one; usually the wrong one but you'll never even know. Not a way to run a business.
C'mon guys! This was reported over a year ago.
If I have an alternate part number that links to several stocking parts, Manager provides me a list to choose from. Mobile Manager just chooses one; usually the wrong one but you'll never even know. Not a way to run a business.
C'mon guys! This was reported over a year ago.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders