MM Allows Duplicate Labor Techs

Mobile Manager Pro (tablets)
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tanyah
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MM Allows Duplicate Labor Techs

Post by tanyah »

We are experiencing an issue where Mobile Manager is allowing duplicate Labor Techs and we cannot remove in Manager. We are left with deleting entire labor line and recreating because we cannot edit either labor line (original or duplicate). However if 2 different labor techs are added and 1 is not needed (entered by error) we can remove that tech. It does not make sense that we cannot remove the duplicate or original but can remove additional techs.
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Re: MM Allows Duplicate Labor Techs

Post by Auto Repair Coach »

Making sure I understand this.

If Bill is assigned to a job, you cannot remove him.
If Bill is twice assigned to a job, you cannot remove him.
You need to replace the labor operation.

If Bill and Ed are assigned. You can remove Ed with no problem.

Is this accurate?
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
tanyah
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Re: MM Allows Duplicate Labor Techs

Post by tanyah »

Close:

If Bill is assigned to a job. I can remove him regardless of where it was added (Mobile Mgr or Manager)
If Bill is twice assigned to a job, I cannot remove/edit either one

and Yes if Bill and Ed are assigned I can remove Ed with no probem
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Re: MM Allows Duplicate Labor Techs

Post by Auto Repair Coach »

Thank you for the clarification.

I'll pass this along to development.
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
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Re: MM Allows Duplicate Labor Techs

Post by Auto Repair Coach »

Try this and see if it works for you.
On the tablet open the job line. Go to Technicians - Tap and hold the technician until the "Remove Technician" window pops up. Select "Yes" and they are removed.

Did this do what you want?
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
tanyah
25 Club: Starting Contributor
Posts: 37
Joined: Thu Mar 03, 2016 1:49 pm

Re: MM Allows Duplicate Labor Techs

Post by tanyah »

Thank you yes that worked.
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Re: MM Allows Duplicate Labor Techs

Post by Auto Repair Coach »

Great Thanks.
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
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