Problem with Appointment Screen
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5929
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
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Problem with Appointment Screen
While using Mobile Manager, if you open any order from the appointment screen it displays as an estimate no matter what document type it is.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
- Posts: 425
- Joined: Wed Sep 07, 2016 11:21 am
- Location: Southampton Pa.
- Contact:
Re: Problem with Appointment Screen
More context please.
Is this a ticket that you already have open and a vehicle is returning another day?
If the ticket is already in RO status, is the schedule function forcing it back to Estimate where you need to go in and reconvert it?
Is this a ticket that you already have open and a vehicle is returning another day?
If the ticket is already in RO status, is the schedule function forcing it back to Estimate where you need to go in and reconvert it?
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5929
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
- Contact:
Re: Problem with Appointment Screen
Any order that can be seen with MM. Whether its a RO or an Invoice, IF you select it by going into the Schedule and open, it shows an an Estimate. It shows correctly through the WIP.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- Auto Repair Coach
- 400 Club: Mega-Star Contributor
- Posts: 425
- Joined: Wed Sep 07, 2016 11:21 am
- Location: Southampton Pa.
- Contact:
Re: Problem with Appointment Screen
OK Thanks for the further information Ric!
John Burkhauser
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
Director of Educational Programs
BOLT ON TECHNOLOGY
610-400-1019
http://boltontechnology.com/
- ricmorin
- 5K Holy Smokes Contributor
- Posts: 5929
- Joined: Mon Jul 25, 2005 10:11 am
- Location: New Hampshire
- Contact:
Re: Problem with Appointment Screen
This is still broken. Any updates?
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders