Welcome Station - Won't Connect to a Special Order

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ricmorin
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Welcome Station - Won't Connect to a Special Order

Post by ricmorin »

One of the things that sold me on Welcome Station was it's ability to connect with an existing order; something it didn't originally do. We have discovered that while WS does connect with existing Estimates and Repair Orders, it does not connect with a Special Order. On two occasions, WS ignored an existing SO and started it's own estimate. We are a heavy user of Special Orders. Can this be fixed?

In the interim, we will try to convert those Special Orders into Repair Orders before our customers checks in.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
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Auto Repair Coach
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Re: Welcome Station - Won't Connect to a Special Order

Post by Auto Repair Coach »

I'll look into to this and see what can be done.
Thanks again for the input.
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
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ricmorin
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Re: Welcome Station - Won't Connect to a Special Order

Post by ricmorin »

Any word on this? I'm ready to dump Welcome Station. There has been no development on this platform that I can see in a year.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
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Auto Repair Coach
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Re: Welcome Station - Won't Connect to a Special Order

Post by Auto Repair Coach »

I asked the team about Welcome Station and they said, that a second version will be in the works in early 2020 with an exit function added.
John Burkhauser
Director of Educational Programs

BOLT ON TECHNOLOGY

610-400-1019
http://boltontechnology.com/
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