Tech worksheet

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motley06
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Tech worksheet

Post by motley06 »

Is it possible to have the tech worksheet display pay labor hours, even if a technician is not assigned to the repair order yet? We write up tickets and don't always know which technician will be working on it at the time of write up, so the technician is unsure if we have gotten time for a complaint or not
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Johnny5
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Re: Tech worksheet

Post by Johnny5 »

Unless I misunderstand the "Expanded Worksheet w. Pay Hours" will do just that...

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motley06
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Re: Tech worksheet

Post by motley06 »

Johnny5 wrote:Unless I misunderstand the "Expanded Worksheet w. Pay Hours" will do just that...

JD
Thanks Johnny, but we prefer the look of the bolt on tech worksheets, we just wish it would show the pay hours, regardless of if a technician is assigned or not
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Cory
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Re: Tech worksheet

Post by Cory »

motley06 wrote:Is it possible to have the tech worksheet display pay labor hours, even if a technician is not assigned to the repair order yet? We write up tickets and don't always know which technician will be working on it at the time of write up, so the technician is unsure if we have gotten time for a complaint or not
In Report Pro, Go to Customize, Then click on Tech Worksheet, There is various check boxes under the technician heading to choose what you want to show on the sheet.
motley06
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Re: Tech worksheet

Post by motley06 »

Cory wrote:
motley06 wrote:Is it possible to have the tech worksheet display pay labor hours, even if a technician is not assigned to the repair order yet? We write up tickets and don't always know which technician will be working on it at the time of write up, so the technician is unsure if we have gotten time for a complaint or not
In Report Pro, Go to Customize, Then click on Tech Worksheet, There is various check boxes under the technician heading to choose what you want to show on the sheet.
Unfortunately, if you don't have a tech assigned to the ticket, it will not show how many hours have been sold, regardless of what options you have selected (as far as I can tell)
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