Appointment Reminders: Email / Text?

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BedfordAutoClinic
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Appointment Reminders: Email / Text?

Post by BedfordAutoClinic »

Does this happen automatically? Is this something we need to configure?

I am not sure this is happening but only by our own fault of maybe not setting something up. Please advise if this happens automatically
or through a 3rd party like Bolt On or us just not setting something up.

Thank you
Bedford Auto Clinic
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ricmorin
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Re: Appointment reminders email and text

Post by ricmorin »

Good morning.

Email reminders occur with the new scheduler if you have CRM. Setup is done through your CRM interface. Click on the Setup button and you'll get a window to set the parameters.
crmemail.png
crmemail.png (84.01 KiB) Viewed 2055 times
Text reminders are done through Bolt-On's Propack software. Setup is done through the Message Manager program. Click on Settings>Automation and you'll get a window like this. Remember to assign only one computer to send texts, or you'll get multiple reminders.
textsetup.png
textsetup.png (34.84 KiB) Viewed 2055 times
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BedfordAutoClinic
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Re: Appointment reminders email and text

Post by BedfordAutoClinic »

Good Morning to you all as well. Thank you for the information once again we appreciate it.

Thank you
Bedford Auto Clinic
Facebook: Bedford Auto Clinic
Twitter: @TedsBedfordAuto
Google+: Bedford Auto Clinic
http://www.bedfordautoclinic.xyz
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