Still getting customers calling because they scheduled an appointment at 10:00 AM and the email reminder says 8:00 AM.
I would prefer eliminating the "drop off" field entirely. In my shop, the scheduled time IS the drop off time.
Not all of us are capable of ALWAYS changing both times on EVERY appointment.
Also, we still cannot go back and edit an appointment to change the original vehicle. We must delete the entire appointment and start over. The re-type the entire description of the work requested.
SIGH
Drop off time vs. Appointment Reminders and Change Vehicle
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Drop off time vs. Appointment Reminders and Change Vehicle
ASE Master Technician
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
Re: Drop off time vs. Appointment Reminders and Change Vehic
As previously mentioned, we've added this for our next major release.
M1 Product Manager
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Re: Drop off time vs. Appointment Reminders and Change Vehic
I've already updated to the next major release, or so I thought? ( 7.2.5)Silky7 wrote:As previously mentioned, we've added this for our next major release.
If not this release, when?
ASE Master Technician
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
Re: Drop off time vs. Appointment Reminders and Change Vehic
http://www.managerforum.net/viewtopic.p ... ime#p96731
See the thread above for information on how it will look and function. The plan was, and still is, for the next major version tentatively designated as 7.3.
See the thread above for information on how it will look and function. The plan was, and still is, for the next major version tentatively designated as 7.3.
M1 Product Manager
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Re: Drop off time vs. Appointment Reminders and Change Vehic
Silky7 wrote:http://www.managerforum.net/viewtopic.p ... ime#p96731
See the thread above for information on how it will look and function. The plan was, and still is, for the next major version tentatively designated as 7.3.
OK. I thought it was included in this major release.
No problem.
ASE Master Technician
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
Re: Drop off time vs. Appointment Reminders and Change Vehic
I couldn't agree more!! I CAN'T STAND IT!! I am about ready to cancel my CRM because of this, and I love CRM! VERY annoying....
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Re: Drop off time vs. Appointment Reminders and Change Vehic
I'm no software expert, but how hard can it be for the folks over at the CRM department to pull the field that says "scheduled time" instead of "drop off time"?acofgb wrote:I couldn't agree more!! I CAN'T STAND IT!! I am about ready to cancel my CRM because of this, and I love CRM! VERY annoying....
Seems to me when they pull our data overnight, that's a different piece of software that queries the fields looking for drop off times, work requested, etc....
Please try to fix this on the CRM side, guys!
ASE Master Technician
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
Minnetonka Auto Service
2810 Hedberg Drive
Minnetonka, MN 55305
952-593-0586
http://www.MinnetonkaAutoService.com
- timbre4
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Re: Drop off time vs. Appointment Reminders and Change Vehic
Day 1 workshop just completed.
John brought an early SE 7.3.x version and we witnessed the Drop Off Follow Start Time option EXISTS. It's no longer a question mark as to dev completing this work and I offer this as reassurance that it's coming for certain!![Wink :wink:](./images/smilies/icon_wink.gif)
John brought an early SE 7.3.x version and we witnessed the Drop Off Follow Start Time option EXISTS. It's no longer a question mark as to dev completing this work and I offer this as reassurance that it's coming for certain!
![Wink :wink:](./images/smilies/icon_wink.gif)
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer