Currently the appearance of the columns in the Technicians tab will automatically shift the Technician column according to the Tech with the most work assigned to them.
For example; Columns appear with Technicians Tom, Dick and Harry
Tom has 3 work orders assigned
Dick has 1
Harry does not have anything
Columns will appear from left to right according to the Tech with the most work assigned. However, let's say that Tom's work gets reassigned so Dick has 3 and Harry now has one
and Tom no longer has anything assigned to him. The order of the Tech columns will now appear Dick, Harry and Tom.
You can change this order to your preference by clicking on the blue header of the Technician Name column until a blue line appears around all visible rows and then you can drag
the column where you want it to show in the Technicians tab and it will remain regardless of the amount of work assigned. This is a workstation setting. Works great for situation where a service advisor oversees two of the 6 techs in the shop
so he wants his techs to appear first in the columns from left to right. He can do this now!
How to anchor the columns in Prioritization under Technician
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How to anchor the columns in Prioritization under Technician
Post by M1EnterpriseTech »
Enterprise Support Specialist
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