Sticky Note Stuck in Work Order Window- How to fix

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M1EnterpriseTech
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Sticky Note Stuck in Work Order Window- How to fix

Post by M1EnterpriseTech »

If you are experiencing an issue where the yellow sticky note is stuck on the work order window and you cannot move it out of the way the you will need to perform the following fix:

IMPRTANT NOTE: Please be advised that you are going to be required to go into the Registry so if you are not comfortable with this please reach out to Enterprise Support for assistance.

Close out of Enterprise Pro.

Go to Windows search field and type "regedit.exe" ( minus the quotes)

Go to: Computer\HKEY_CURRENT_USER\SOFTWARE\Protractor Software\Protractor.Net\Protractor.Client.ShopManager\Forms\WorkOrderEditorForm

Remove NoteLocationX and NoteLocationY from the right hand side list. ( see attached screen shot)

RegEdit Screen Shot for Sticky Note Fix.png
RegEdit Screen Shot for Sticky Note Fix.png (59.22 KiB) Viewed 3146 times
Restart Enterprise Pro, and the issue should be fixed.
Enterprise Support Specialist
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