Does "STOP" change your CRM?

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Rich
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Does "STOP" change your CRM?

Post by Rich »

Just a thought, when a customer replies with "STOP" to a automated text, do any of you make it so they don't get anything from CRM?

I am wondering about some customers, they opt out of texting because they either don't want to be bothered by "spam" texting (which I don't think our texts are "spam") or they don't want to be bothered. Makes me think maybe a "Spam" phone call for an opinion of services provided may bother them also?
Rich Hays
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Being able to get CAPE off a Skew T chart is important in this hobby.
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ricmorin
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Re: Does "STOP" change your CRM?

Post by ricmorin »

I do not. They would need to ask for that directly.
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