Citrix environment -lose email settings- how to fix

Discussion of Enterprise settings
Post Reply
M1EnterpriseTech
100 Club: Active Contributor
100 Club: Active Contributor
Posts: 163
Joined: Wed Aug 24, 2016 9:22 am

Citrix environment -lose email settings- how to fix

Post by M1EnterpriseTech »

Question:
We are a multi location Enterprise using Enterprise Pro, our IT Department is running all of our computers under a Citrix Systems environment and every morning our Email settings are disappearing.

We are looking for a resolution for this; please advise if the email settings are stored locally under the OS or in registry file, thank you!

Response:

Yes, they are stored locally please see the path below:

ProgramData\ProtractorSoftware\Protractor.Net Shop Manager\WorkstationSettings.xml.

If you have any further questions please contact Enterprise Support for assistance prior to making changes.
Enterprise Support Specialist
Post Reply

Return to “Enterprise: Settings”