Manager Forum

WIP- Managing Promised Times

What the colors mean:

• Black Font – Current time is outside of 1 hour from stated promise time.

• Magenta- Current time is within 1 hour of stated promise time.

• Red- Current time is after stated promise time

For this feature to work successfully, promised times should be discussed with every customer and accurately set on each work order to ensure the font color actively reflects the actual situation.

Often it is necessary to adjust the promised time as vehicle flows through WIP stages to reflect circumstances such as the sale of additional mechanical work that may delay promise time.

To edit the promise time, open the work order and adjust in the right panel