POLL: Manager SE Labor Rates Question

Registered Forum Members Can Vote! Forum members respond to business & software questions
Locked

On the Order screen, should a user be able to type ANY $ value in the Labor Rate field?

1) This is a good idea
20
83%
2) This is a bad idea
4
17%
 
Total votes: 24
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4456
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

POLL: Manager SE Labor Rates Question

Post by timbre4 »

I'd like to know what real-world users of our software think about this notion. In Manager SE, it is possible to right-click on the labor rate in the Order grid and select a different rate from the labor rate table.
rates.png
rates.png (8.79 KiB) Viewed 10543 times
After pointing this out, I was told that a user should be able to free-from type ANY $ value into that window.

Is this a good idea or a bad idea?

Also, please be sure to comment why you think so. Thanks!
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
a&mauto
500 Club: Champion Contributor
500 Club: Champion Contributor
Posts: 521
Joined: Wed Oct 12, 2005 12:11 pm
Location: Lake Elsinore, CA
Contact:

Re: Manager SE Labor Rates Question

Post by a&mauto »

I think that function would be fantastic. Its all about flexability. Even better if it could be turned on & off. If your service writer has his own ideas like a "Friends & Family" labor rate, then I would like the option to be able to turn it off.
Adam Jadovitz
A & M Automotive
Lake Elsinore, CA
951-245-1562
http://www.aandmautorepair.com
asample
300 Club: Superstar Contributor
300 Club: Superstar Contributor
Posts: 332
Joined: Wed Mar 29, 2006 12:10 pm
Location: Greeley, CO
Contact:

Re: Manager SE Labor Rates Question

Post by asample »

I think having the drop down choices is better. If someone were to change labor up, no big deal (kinda) but if they drop it down as stated earlier then it becomes an issue.

Arlin
Arlin G. Sample
Automotive Services of All Sorts, Inc.
Greeley, CO 80631
970-352-5598
User avatar
timjlive
200 Club: Major Contributor
200 Club: Major Contributor
Posts: 217
Joined: Mon Oct 29, 2007 9:13 am
Location: Sheboygan Falls, WI
Contact:

Re: Manager SE Labor Rates Question

Post by timjlive »

I like the idea. I also agree that we need to be able to turn it on/off or protect it in the Program Security Setup.
Tim L.
Falls Uptown Motors
920-467-2311
JBUTITTA
50 Club: Regular Contributor
50 Club: Regular Contributor
Posts: 97
Joined: Thu Feb 01, 2007 1:43 pm
Location: BELVIDERE IL
Contact:

Re: Manager SE Labor Rates Question

Post by JBUTITTA »

As long as the order is ALWAYS priced at the customers original shop rate first, I think it would be great. Having to select a labor rate for each operation would not be good but being able to chage 1 operation for a large ticket would be helpful. jerry
User avatar
ricmorin
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 5967
Joined: Mon Jul 25, 2005 10:11 am
Location: New Hampshire
Contact:

Re: Manager SE Labor Rates Question

Post by ricmorin »

I like the idea. I still want the drop down list, but be able to overtype with any value. Nice.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com

I find my life is a lot easier when I use Special Orders
User avatar
Pauls Automotive
1000 Club: Interstellar
1000 Club: Interstellar
Posts: 1415
Joined: Wed May 24, 2006 6:32 am
Location: Baltimore Maryland
Contact:

Re: Manager SE Labor Rates Question

Post by Pauls Automotive »

I think this is a good idea as well. I agree with everyone above that stated we should be able to turn it off/on and that the default labor rate always appears first for any given customer.
Paul
Pauls Automotive
6318 Falls Road
Baltimore, Md 21209
410-825-2224
paul@paulsauto.com
TRUE HAPPINESS IS WITHIN YOU
User avatar
steven kiser
5K Holy Smokes Contributor
5K Holy Smokes Contributor
Posts: 6184
Joined: Fri Jul 06, 2007 4:58 am
Location: eastern ma.

Re: POLL: Manager SE Labor Rates Question

Post by steven kiser »

default labor rate always appears first for any given customer

that's the biggie for me. the base rate is set and after any change it defaults back. i feel that it should be password protected as well.
never argue with a fool, they'll drag you down to their level and beat you with experience
User avatar
John C.
500 Club: Champion Contributor
500 Club: Champion Contributor
Posts: 693
Joined: Sat Jan 12, 2008 6:24 am
Location: Massatwoschits
Contact:

Re: POLL: Manager SE Labor Rates Question

Post by John C. »

I'm a control freak. :twisted:

Actually, I really do want as much control as possible, drop down only limits that.
John C.
Jeff @ Able Auto
1500 Club Master Plus Contributor
1500 Club Master Plus Contributor
Posts: 1705
Joined: Thu Mar 01, 2007 12:19 pm

Re: POLL: Manager SE Labor Rates Question

Post by Jeff @ Able Auto »

Quik and easy. Would still like to type over for the "special" customer. And it should be protected to prevent "gremlins".
Jeff Fitzgerald - retired
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
User avatar
timbre4
System Guru / Moderator
System Guru / Moderator
Posts: 4456
Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: POLL: Manager SE Labor Rates Question

Post by timbre4 »

Added to Enhancement Requests:

* Labor Rate changes beyond drop list (SE) to include any value $ with password security
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
User avatar
crmeyers
300 Club: Superstar Contributor
300 Club: Superstar Contributor
Posts: 385
Joined: Mon Mar 29, 2010 3:59 am
Location: Virginia Beach, VA
Contact:

Re: POLL: Manager SE Labor Rates Question

Post by crmeyers »

It's a great feature, but in the current version of SE, editing a line item in the order screen tends to intermittently cause the program to crash (lock-up), so I always change it in the LABOR edit screen. Lots & lots of bugs in SE, but still like all the improvements!
Chris Meyers
Service Center Manager
Ocean Air Auto Repair
www.oceanairauto.com
User avatar
fortknoxx
1500 Club Master Plus Contributor
1500 Club Master Plus Contributor
Posts: 1873
Joined: Wed Sep 13, 2006 6:09 am
Location: High Point, NC
Contact:

Re: POLL: Manager SE Labor Rates Question

Post by fortknoxx »

I like the option of this feature. i also agree to have the default rate to be applied, and have this feature pw protected.
T-N-T (Tina Nuse-Tolar)
Gone but not forgotten...Camper Bob's

609-760-7079 Cell
User avatar
Rich
4K Ultra Amazing Contributor
4K Ultra Amazing Contributor
Posts: 4041
Joined: Tue Sep 06, 2005 10:16 am
Location: Somewhere in Michigan
Contact:

Re: POLL: Manager SE Labor Rates Question

Post by Rich »

(thanks for pointing this option out to me Tim, didn't know it was there!) :shock:
Rich Hays
Work 9-11 or 616-696-0020
Being able to get CAPE off a Skew T chart is important in this hobby.
Locked

Return to “Polls”