Looking for reviews, testimonials or issues concerning the Back Office (Mitchell Partner) product. I have talked with the vendor, watched demos about M1 to QuickBooks integration. Any feedback would be appreciated or contact information for shops that are using it, willing to discuss. Didn't see anything on the forum concering this.
Thanks, Dan
Accounting Link / Back Office
- dan
- 25 Club: Starting Contributor
- Posts: 30
- Joined: Fri Jul 22, 2005 8:13 am
- Location: phoenix, AZ
- Contact:
Accounting Link / Back Office
Regards,
Dan Dumbauld
The Auto Shop Inc.
901 N. Central Ave.
Phoenix, AZ 85004
voice 602-256-6164
fax 602-256-0379
dan@phoenixautoshop.com
www.phoenixautoshop.com
Dan Dumbauld
The Auto Shop Inc.
901 N. Central Ave.
Phoenix, AZ 85004
voice 602-256-6164
fax 602-256-0379
dan@phoenixautoshop.com
www.phoenixautoshop.com
- timbre4
- System Guru / Moderator
- Posts: 4463
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: Accounting Link / Back Office
I've moved your post to the Accounting Link section and there are some posts here.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
- Pauls Automotive
- 1000 Club: Interstellar
- Posts: 1415
- Joined: Wed May 24, 2006 6:32 am
- Location: Baltimore Maryland
- Contact:
Re: Accounting Link / Back Office
I have had it about a year now.Personally I love it. I have had no real bad issues. The company is very responsive at the tech support level. THe one thing I have a problem with is the program doesn't carry over tire disposal fees or road hazard fees correctly. It did in the beginning and then Mitchell updated their database and since then it wouldn't know what to do. I tried remapping etc but nothing and their tech support finally said it was the different database causing the issue. As of now there still isn't a fix. As a work around I created a new chart of account in QB called "rental income" (I have no rental income so it stands out on my P&L) each month I manually move them to the correct chart of account. That being said I still wouldn't do without Accounting Link.dan wrote:Looking for reviews, testimonials or issues concerning the Back Office (Mitchell Partner) product. I have talked with the vendor, watched demos about M1 to QuickBooks integration. Any feedback would be appreciated or contact information for shops that are using it, willing to discuss. Didn't see anything on the forum concering this.
Thanks, Dan
Paul
Pauls Automotive
6318 Falls Road
Baltimore, Md 21209
410-825-2224
paul@paulsauto.com
TRUE HAPPINESS IS WITHIN YOU
Pauls Automotive
6318 Falls Road
Baltimore, Md 21209
410-825-2224
paul@paulsauto.com
TRUE HAPPINESS IS WITHIN YOU
Re: Accounting Link / Back Office
I've had it for about a year. It's nice, but I'm not sure it's necessary. It carries over a ton of information that I'm not sure is needed. I'd be interested in hearing how people are transferring their financial information into quickbooks without TBO and what they struggle with.
I know with TBO, taking deposits and overpayments can be a pain.
I know with TBO, taking deposits and overpayments can be a pain.