NAPA PROLINK - Canada

[auto check]

Just trying to set up the prolink for my 6.4 version.
I have several catalog irregularities and hope that going to prolink will be better.
However, when I have the screen and clink CANADA, the next drop down menu only shows american cities.
Any ideas?
Thanks
Ron

[timbre4]

It is my understanding from support that this version of ProLink catalog interface is for US only.

Product management November 2012: "Napa Canada and Mitchell are working on a solution for our northern friends. Stay tuned."

I do not have any date information at this time.

[auto check]

Thanks for the reply..
I have been experiencing many catalog problems. Parts that are not showing up for example, rotors for an 07 2WD Ford PU, show only slip on, but the ones with the hub don't show up. No pictures either.
We quoted on the job and we know what kind of problems THAT creates.
I am hopeful that this is resolved soon.

[ricmorin]

Bear in mind that the catalog and it's accuracy are beyond the scope of Mitchell and soley the responsibilty of NAPA. Mitchell merely provides the interface.

[auto check]

When can we expect to have Canadian NAPA PROLINK support please?

[timbre4]

That's up to NAPA Canada as we're waiting on them. It's reported that they are close to wrapping it up.

[auto check]

Well, its been 6 more months... How is NAPA doing with taking care of us Canadians now?

[timbre4]

I have made a new inquiry. We are all travelling for our shop managament workshop event today so please give us some time on this.

[WILLIAMET]

I Have Been Using Napa Prolink Canada For Some Time Without Any Problems

[timbre4]

"The NAPA Canadians engaged an outside developer to modify the existing US ProLink catalog to come up with a Canada specific version. Haven’t heard anything from them in about 2 months."

[auto check]

[quote][/quote]
Good Morning..
Any chance of calling them and lighting a fire under their a##?

[timbre4]

^^^
Bill (WILLIAMET) says he's already using it What if you two compare notes by post or private message first?

[auto check]

Hi
Yes. I did talk to him.
He is using the old NAPA system. Not the new prolink setup.
In PROLINK vendor setup, when you pick Country- Canada, you only get to choose American cities...

[timbre4]

Okay, new inquiry under way.

[Johnny5]

An inquiry was made last week, the developer is still working with Napa in Canada, unfortunately there is nothing more to report at this time, except I am keeping on top of it.

John Dwulet

[auto check]

Many thanks. I and my fellow NAPA Canadian customers appreciate it.

[Johnny5]

You are most welcome.