Citrix environment -lose email settings- how to fix

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Citrix environment -lose email settings- how to fix

Post by M1EnterpriseTech »

We are a multi location Enterprise using Enterprise Pro, our IT Department is running all of our computers under a Citrix Systems environment and every morning our Email settings are disappearing.

We are looking for a resolution for this; please advise if the email settings are stored locally under the OS or in registry file, thank you!


Yes, they are stored locally please see the path below:

ProgramData\ProtractorSoftware\Protractor.Net Shop Manager\WorkstationSettings.xml.

If you have any further questions please contact Enterprise Support for assistance prior to making changes.
Enterprise Support Specialist
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