"Order Message" Not On Parts Ordering Screen?

usaftrk · Post by **usaftrk** » Wed Mar 04, 2015 9:43 am

ATTENTION MODERATOR:

We have customers that used the "Order Message" box that was on parts ordering screen in version 6.4.

I was told it was removed from version 6.5 because not all WDs supported it, but we do.

Thank you, Tom

Jeff @ Able Auto · Post by **Jeff @ Able Auto** » Wed Mar 04, 2015 9:46 am

Tom I am on 6.5.49 and I still have that mssg line. May need to call tech or someone else may chime in. Jeff.

usaftrk · Post by **usaftrk** » Wed Mar 04, 2015 9:50 am

I have customer on 6.5.47 that field is missing.

I was just on with support and they told me it was removed from 6.5 completely. So not sure why they didn't say it was added back in on 6.5.49. I'll try to upgrade to that version myself and verify field is back again.

Thx!

ricmorin · Post by **ricmorin** » Wed Mar 04, 2015 10:06 am

I still have it. My version is 6.5.54

: ordermessage.png (28.29 KiB) Viewed 8101 times

usaftrk · Post by **usaftrk** » Wed Mar 04, 2015 10:10 am

Thank you for posting that pic. I was told to wait for update discs to be mailed in order to upgrade my system. But now I can at least inform my customer to get upgrade and field will come back.

timbre4 · Post by **timbre4** » Wed Mar 04, 2015 10:22 am

Welcome to the forum and thanks for posting.

Updates are now handled across the internet by AutoUpdater when the user is on Manager SE 6.5.20 or newer version. (all SE 6.5)

Rich · Post by **Rich** » Wed Mar 04, 2015 11:06 am

I have that box on some of my suppliers, others it is not their. IE:

Advance (activant) has message option
Auto Value No message option
Napa (napa PROlink) no message
Binney (carquest weblink) has message option

I use the message option every time I order from carquest, i have never not seen it.

Silky7 · Post by **Silky7** » Wed Mar 04, 2015 11:52 am

Rich wrote:I have that box on some of my suppliers, others it is not their. IE:

Advance (activant) has message option
Auto Value No message option
Napa (napa PROlink) no message
Binney (carquest weblink) has message option

I use the message option every time I order from carquest, i have never not seen it.

Rich is exactly right, some vendors support that field, and some do not.

rhillig · Post by **rhillig** » Wed Mar 04, 2015 12:03 pm

It would be great if all vendors supported that field, but MOST importantly, if we could get them to READ it when we input information in there

Jeff @ Able Auto · Post by **Jeff @ Able Auto** » Wed Mar 04, 2015 1:15 pm

Sorry I didnt check close enough. I dont have it on NAPA either. And yes it would be nice if the vendors could read!

ARS · Post by **ARS** » Thu Mar 05, 2015 8:16 am

We would like it if the message field was there too for all vendors..

timbre4 · Post by **timbre4** » Thu Mar 05, 2015 10:21 am

Please petition your vendors.

rhillig · Post by **rhillig** » Thu Mar 05, 2015 10:26 am

Oh believe me - we have! If we order online - we should not have to follow up with a phone call to ask them to please bring the parts ASAP as we indicated on the order........

"Order Message" Not On Parts Ordering Screen?

"Order Message" Not On Parts Ordering Screen?

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