CQ Catalog Error?

Rich · Post by **Rich** » Wed Nov 25, 2015 8:31 am

I have been getting a strange warning a few times lately. I have to get into the vehicle screen, "cut" the VIN, change something about the car, "paste" the VIN back in, re-decode and it seems to works again. Happened twice today and 3 times yesterday. Wondering do i panic and call TS? if so do I call Mitchell or CQ??

timbre4 · Post by **timbre4** » Wed Nov 25, 2015 8:37 am

Checking on this....

timbre4 · Post by **timbre4** » Wed Nov 25, 2015 9:42 am

From support:

"Yeah, have them call support when the error happens and to not do anything. It might be vehicle detail not matching what CARQUEST has on their end."

Rich · Post by **Rich** » Wed Nov 25, 2015 10:34 am

Ok, thanks Tim. I wondered if it was something not talking the same language.

CQ Catalog Error?

CQ Catalog Error?

Re: CQ Catalog Error?

Re: CQ Catalog Error?

Re: CQ Catalog Error?